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Privacy Policy for Game of Cones
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Effective Date: 9/18/2024
At Game of Cones, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, and outlines your rights under the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) for California residents.
### 1. **Information We Collect**
When you fill out a form, subscribe to our newsletter, or inquire about catering services, we may collect the following information:
- **Personal Identification Information**: Name, email address, phone number, and postal address.
- **Business Information**: If you are inquiring on behalf of a business, we may collect the company name and business contact information.
- **Event Details**: Information related to your event, including date, location, and guest count.
- **Payment Information**: When making a payment, we may collect necessary financial information. We use secure third-party payment processors, and we do not store your payment details.
### 2. **How We Use Your Information**
We use the information we collect for the following purposes:
- To provide information about our catering services.
- To respond to inquiries and provide quotes.
- To fulfill orders and deliver services.
- To send promotional materials and updates about our offerings (only if you have consented).
- To improve our products and customer experience.
### 3. **Sharing Your Information**
We do not sell or rent your personal information. We may share your information with:
- **Service Providers**: Third-party companies that provide services on our behalf, such as payment processors, email service providers, and delivery services.
- **Legal Obligations**: If required by law, we may share your personal data to comply with legal obligations, such as responding to legal requests or defending legal claims.
### 4. **Your Rights Under GDPR and CCPA**
If you are a resident of California or the European Union, you have certain rights regarding your personal information:
#### **Under the CCPA (for California Residents):**
- **Right to Know**: You have the right to request information about what personal data we collect, use, disclose, and sell.
- **Right to Delete**: You can request that we delete any personal data we have collected from you, subject to certain legal exceptions.
- **Right to Opt-Out**: You have the right to opt-out of the sale of your personal data (though we do not sell data).
- **Non-Discrimination**: We will not discriminate against you for exercising your privacy rights.
#### **Under GDPR (for European Union Residents):**
- **Right to Access**: You have the right to request access to the personal data we hold about you.
- **Right to Rectification**: You have the right to request corrections to any inaccurate or incomplete personal data.
- **Right to Erasure**: You may request that we delete your personal data, subject to certain legal exceptions.
- **Right to Restrict Processing**: You have the right to request that we restrict the processing of your personal data.
- **Right to Data Portability**: You can request a copy of your personal data in a structured, commonly used format.
- **Right to Object**: You may object to the processing of your personal data under certain circumstances.
- **Right to Withdraw Consent**: If you provided consent for data processing, you can withdraw it at any time.
### 5. **How to Exercise Your Rights**
To exercise any of your rights under GDPR or CCPA, please contact us at:
**Email**: catering@gameocones.com
**Mailing Address**: 2020 Columbia St. #122 San Diego, CA 92103
We will respond to your request within the time required by law (30 days for GDPR and 45 days for CCPA). Verification of your identity may be required to process the request.
### 6. **Data Security**
We take the security of your personal information seriously. We use industry-standard security measures, including encryption, to protect your data. However, please note that no method of transmission over the internet or electronic storage is completely secure.
### 7. **Data Retention**
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
### 8. **Children’s Privacy**
Game of Cones does not knowingly collect personal information from individuals under the age of 16 without parental consent. If you believe that we have collected information from a child without consent, please contact us, and we will take appropriate action.
### 9. **Changes to this Privacy Policy**
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the effective date will be updated accordingly.
### 10. **Contact Us**
If you have any questions or concerns about this Privacy Policy, please contact us at:
**Email**: catering@gameocones.com
**Mailing Address**: 2020 Columbia St. San Diego, CA 92103
**Phone**: 310-801-2926